Finding web pages was key to Google’s success (over 200 million queries each day), but it’s only scratching the surface on what Google can do for you. Did you know that you can lookup phone number information, access package tracking information or check the status of an airline flight, just to name a few? I have compiled a list of the Top 12 Google search features that you can use everyday to find exactly what you are looking for.

While you are checking out the list, send an email telling us how you use Google. The best entry will receive a $25.00 Amazon.com Gift Certificate and will also be mentioned in the February Newsletter. Good Luck!

Do you need a quick solution to a technical problem? With our live remote assistance tool a member of our support team can view your desktop and share control of your mouse and keyboard to quickly get on the way to a solution.

We have made an investment in providing you with the highest level of support you need and deserve. Let us show you today how powerful CTTS and GoToAssist are together.

Here are just a few comments from other satisfied clients after having their issue resolved by the CTTS GoToAssist..."CTTS is great!", "Good Job Josh" and "Always a pleasure to work with CTTS"

The just released, 2007 Microsoft Office system can save valuable time, organize your workload, manage your information, stay connected, and collaborate better with colleagues, family, and friends.

In this real-time, online test drive, you'll be exploring the 2007 Microsoft Office release through your Web browser within minutes — with no product installation or download required!

Got a question that you would like to have answered in Josh's Inbox? Email Josh Wilmoth now and your question will be answered in next month's issue.

Josh,
Internet Explorer 7.0 has a new feature called Phishing Filter. What is Phishing?
B.K.

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B.K.,
Here is the definition according to www.webopedia.com.

Basically, Phishing uses e-mail messages that purport to come from legitimate businesses that one might have dealings with -- banks such as Citibank; online organizations such as eBay and PayPal; Internet service providers such as AOL, MSN, Yahoo and EarthLink; online retailers such as Best Buy; and insurance agencies. The messages may look quite authentic, featuring corporate logos and formats similar to the ones used for legitimate messages. Typically, they ask for verification of certain information, such as account numbers and passwords, allegedly for auditing purposes. And because these e-mails look so official, up to 20% of unsuspecting recipients may respond to them, resulting in financial losses, identity theft and other fraudulent activity against them.

When enabled, Internet Explorer 7.0 proactively warns and helps protect you against potential or known fraudulent sites and blocks the site if appropriate. The opt-in filter is updated several times per hour using the latest security information from Microsoft and several industry partners. Best practices still remain that if you are in doubt of a fraudulent email, delete it immediately.

Josh