A few weeks ago, I sat down with the owner of a fast-growing construction company here in Austin, TX. She had nearly 100 employees and was doing everything she could to stay ahead in a demanding industry.
But her IT provider? They were stuck in the past.
“I’ve emailed them three times and still haven’t heard back,” she told me.
“The phones ring forever. Tickets go unanswered. And I can’t shake the feeling we’ve outgrown them.”
What she said next stuck with me:
“I hate the idea of switching, but I’m tired of settling for the devil I know.”
This is more common than you might think. Business owners often stay with underperforming IT providers out of fear of disruption, meanwhile losing productivity, exposing themselves to risk, and missing growth opportunities.
Here’s the truth:
If your IT support can’t keep up with your business, it’s not support—it’s a liability.
The right IT consulting firm in Austin doesn’t just answer calls quickly—they anticipate your needs. They bring solutions that scale, help you leverage new technology, and make IT a growth engine instead of a bottleneck.
At CTTS, we’ve helped dozens of Austin businesses make this shift—confidently and without chaos. We act as a strategic partner, not a break-fix vendor.
So what happened with the construction company owner?
She made the change.
And now?
She’s no longer wondering when the next ticket will get answered. She’s too busy leading her company forward—with the confidence that her IT partner has her back.
Ready to stop settling?
Let’s talk about where your business is headed—and whether your IT provider is helping you get there.
📞 Schedule a call with our team at CTTS
📍 Proudly serving Austin, TX and the surrounding Central Texas area
FAQs
1. How do I know if I’ve outgrown my current IT provider?
If your provider is slow to respond, doesn’t offer strategic guidance, or isn’t keeping up with your company’s growth, it’s likely time for a change.
2. Isn’t switching IT providers risky and disruptive?
Not with the right partner. At CTTS, we’ve developed a smooth onboarding process that ensures minimal disruption and maximum clarity from day one.
3. What makes CTTS different from other Austin IT consulting firms?
We don’t just fix problems—we help you avoid them. With 20+ years of serving Austin, our proactive approach, personalized service, and strategic mindset make us the go-to partner for growth-minded CEOs.
Contact CTTS today for IT support and managed services in Austin, TX. Let us handle your IT so you can focus on growing your business. Visit CTTSonline.com or call us at (512) 388-5559 to get started!