Complete Care Coverage: Managed IT Services in Austin and Central Texas

Complete Care Coverage is our fully managed IT plan: one flat monthly rate, priced per user and per device, covering your entire environment.

Every Hour of Downtime Costs Your Business More Than You Realize

Downtime, security breaches, slow response, vendor chaos — these aren't just IT problems, they're business problems. CTTS eliminates them before they reach you.

The CTTS Managed IT Services Platform — Everything Included

Most MSPs sell you a list of tools. CTTS delivers an outcome: a business that stays secure, operational, and competitive.

Proactive IT Management

We monitor, patch, and maintain your environment 24/7. Issues are resolved before your team notices them.

Enterprise-Grade Cybersecurity

SentinelOne endpoint protection, DNS filtering, email security, dark web monitoring, and security awareness training — fully managed.

One Predictable Monthly Rate

No surprise bills, no à la carte add-ons. Support, security, backup, and strategy under one flat investment.

Your Dedicated Local Team

Answered in 3 rings. A real Central Texas technician who knows your environment, every call.

Strategic IT Leadership (vCIO)

IT roadmaps, budget planning, and compliance guidance so your technology grows with your business.

Call Us Today At (512) 388-5559

Since 2002, CTTS has helped 100+ Central Texas businesses and nonprofits stay secure, productive, and supported, earning a 96% client satisfaction score across 159 surveys. We understand the challenges of growing a business in Austin, and we've got the experience to guide you.

Managed IT Team Working Together

Three Steps to a Fully Managed IT Environment

Step 1:

Get Your Executive IT Risk Assessment

In 30 minutes we identify your hidden risks, security gaps, and cost inefficiencies — no obligation.

Step 2:

Receive Your Custom IT Roadmap

A prioritized action plan, security posture review, and technology budget aligned to your business goals.

Step 3:

We Manage Everything

Your dedicated CTTS team takes over IT entirely. You run your business. We protect it.

Don't Take Our Word for It

We have never felt anything less than their top priority as a customer.

Josh and his team at CTTS are always so responsive to our questions and needs. While CTTS has grown into a leading tech firm in the Central Texas area we have never felt anything less than their top priority as a customer. Josh and his team see problems and issues through to the finish, keeping us in the loop through the process. I would definitely recommend them to family, friends and business partners without hesitation.

North Star Manual Therapy Lana Voth Office Manager
North Star Manual Therapy

CTTS has one of the best customer service I've experienced.

CTTS has one of the best customer service I've experienced from a vendor/contractor. The CTTS representatives are patient and take the time to communicate clearly and to carefully explain the issue(s) and solution(s) available to the customer. I've never experienced any disdain for any technical question I've asked.

ywca Teresa Carbajal Ravet Director of Development & Communications
YWCA Greater Austin

Have Questions? We've Got Answers.

What makes CTTS different from other managed IT services providers?

We've served Central Texas businesses since 2002 with a 100% local team and a 3-ring response guarantee. Unlike national MSPs, we know your business by name — not by ticket number. Our platform covers support, security, backup, and strategy under one flat rate with no overseas call centers and no runaround.

What size businesses do you serve?

CTTS specializes in organizations with 10 to 250 employees across Central Texas. We're built specifically for growing businesses that are too complex for consumer IT but don't need a Fortune 500 IT department. If that's you, we're the right fit.

Can you co-manage with our internal IT staff?

Yes. Many of our clients have an internal IT coordinator we work alongside. We fill the gaps in security tooling, monitoring, and strategic planning so your internal person can focus on higher-value work rather than day-to-day support tickets. Co-Managed IT extends our remote management and monitoring platform, our documentation platform, and our PSA tools to your internal team.

How is CTTS priced?

Complete Care Coverage is predictable flat rate pricing, billed per user and per device each month, with no hidden fees. Your investment depends on your team size, device count, and security requirements. Book your Executive IT Risk Assessment and we'll build a custom proposal — no guesswork, no obligation.

What if we're switching from another MSP?

We've done this dozens of times. CTTS handles documentation, onboarding, and vendor coordination with zero downtime. Most clients are fully live on our managed IT services platform within 30 days of signing — without a single interruption to daily operations.

Is cybersecurity included in your managed IT services?

Yes. Every CTTS managed IT services tier includes layered cybersecurity: enterprise endpoint detection and response, DNS filtering, layered email security, dark web monitoring, and ongoing security awareness training, all fully managed. For healthcare clients, we add HIPAA alignment. For manufacturers, CMMC Level 1 and 2 readiness.

You've Built Something Worth Protecting. Let's Make Sure IT Never Gets in the Way.

Central Texas businesses depend on CTTS to stay secure, operational, and focused on growth. Join them.

Book your Executive IT Risk Assessment today. No obligation. No sales pressure. Just clarity on where your business stands, and what it takes to protect it.

Trusted by Central Texas Businesses That Can't Afford IT Failure

From HIPAA-compliant healthcare practices to CMMC-aligned manufacturers, CTTS delivers managed IT services built for your industry — not just your technology.

Legal Attorney IT Support Georgetown

Legal

Healthcare IT Support

Healthcare

Diverse business colleagues put their hands together and cheer before beginning the volunteer assignment. They are participating in a team building outing.

Non-Profit

Architect & Engineer working and talking about project planning and progress of work schedule on the home building construction site. Caucasian man using wearing virtual reality glasses or goggles virtually discovering new flat, buying and selling homes in Virtual reality.

Construction

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Professional Services

Manufacturing IT Support Georgetown

Manufacturing