Local IT support organization is seeking a Desktop Support Specialist to support its rapidly growing client base. We deliver effective technology, consulting and support services for growing businesses. Our expertise enables organizations to gain a competitive edge by allowing them to focus on their business growth while we manage their technology needs.

The Desktop Support Specialist will provide hands-on support for local and remote clients as well as support to clients across the nation. Candidate must have excellent verbal and written communication skills along with exemplary customer service skills. Must have solid understanding of Microsoft Operating Systems, Applications and Technologies, LAN/WAN Routing and be able to troubleshoot issues that end users encounter. The engineer will support end users with software and hardware issues and must be able to effectively analyze, troubleshoot, research, resolve, track, and when necessary escalate issues. Must be very detail oriented and able to effectively and accurately document various technical issues utilizing a call tracking tool.

Requirements:

Minimum of two years technical experience required. To be considered candidate should have excellent verbal and written communication skills and the ability to work independently with minimal supervision. An AA degree in an IT related field strongly preferred. An A+, MCDST, MCP, CSS and/or MCSE Certifications are desired but not required.

Expectations:

• Communicate professionally in a fast-paced setting while maintaining a positive working environment
• Be a team player and a self-starter
• Maintain a high level of customer satisfaction
• Be adaptable
• Have excellent oral and written communication skills
• Perform analytical thinking
• Excellent organizational and project tracking skills

Applicant may be required to work both remotely and onsite and must have reliable transportation.

We offer a competitive salary, bonuses and much more. If you are interested in joining a profitable, growing, and dynamic company, we want to hear from you! To be considered, email your resume including salary requirements and level of experience today.

Job Type: Full-time

Salary: $40,000.00 to $60,000.00 /year

We are looking for a full-time inside sales pro to join our team of high-performance IT professionals! In this role you’ll be working directly with our CEO to enrich and cultivate our Client relationships, schedule appointments, field questions, follow up on inquiries, send out information packages and assist in maintaining the integrity of the company’s database.

This position offers a solid base salary plus bonus and commission. As a full-time employee, you will qualify for health insurance and other benefits. You MUST be based in Central Texas and a US citizen (sorry, no exceptions).

This is an awesome opportunity for someone who:

• Wants a company that truly CARES about its clients and employees.
• Loves a faster-paced, NO DRAMA workplace where office politics, gossip and negativity aren’t tolerated.
• Is extremely detail-oriented and appreciates people who take an organized, systematic approach to achieving success.
• Someone that works well on a team and isn’t micromanaged.
• Likes to work in a small company where your input, contributions and ideas will directly impact the company’s growth and success.
• Is a quick, self-motivated learner who wants to work for a company that will invest in your education and training.
• Enjoys having conversations with (and helping) small business owners.
• Loves building relationships with people and providing a true “Wow” experience.
• Wants a position that will offer upward earning and career advancement.

Please apply ONLY if you have at least one year’s experience in an inside sales position, preferably setting appointments in a business-to-business environment. You must have a proven track record for success. To apply, please send your resume, along with a cover letter detailing why you think you’d be a great fit to join our team, to Josh.Wilmoth@CTTSonline.com. You may also call our office for more information at (512) 388-5559.