Customer service can either strengthen your reputation or quietly erode it. Today’s customers expect quick, efficient, and helpful responses, often outside of traditional business hours. Meeting those expectations is no longer optional. AI and chatbots are stepping in to bridge ...
The #1 Way Hackers Break Into Your Business (And How to Stop Them in 60 Seconds) As a CEO or business owner, you lock your doors at night—but is your inbox wide open? Email is still the most common entry ...
In today’s fast-paced world, digital transformation is no longer just for large enterprises. It’s a strategic shift that allows small and medium-sized businesses (SMBs) to stay competitive, boost efficiency, and provide a better experience for both employees and customers. Digital ...
How to Stay Ahead of Cyber Threats Before They Take You Down In a world where cyber threats are growing more sophisticated every day, protecting your business isn’t a luxury - it’s a necessity. While most business owners focus on ...
Running a business today means more than keeping the lights on and the tech running. It means keeping your team aligned, your goals clear, and your momentum strong. At CTTS, we believe the best managed service providers don’t just solve ...
Your Tech Isn’t Just Having a Bad Day You’ve invested in systems, software, and maybe even some internal IT help, but you’re still fielding complaints about slow computers, dropped calls, and cybersecurity threats. If you’re a CEO or business owner ...
The latest cyber threat making waves is a wake-up call for business owners relying on Cisco’s Smart Licensing Utility (CSLU). A newly discovered set of vulnerabilities in the CSLU platform has exposed a critical weakness, and cybercriminals are moving fast ...
If you’ve ever thought about leveraging AI to streamline your operations but felt the technology was too complex or out of reach, Oracle’s latest innovation could change that. With the release of AI Agent Studio, Oracle is equipping businesses of ...
When you’re leading a growing company, your IT systems should be an asset, not a bottleneck. But for many Austin business owners, technology feels more like a never-ending game of catch-up. At CTTS, we help CEOs reclaim their time and ...
If your business uses WhatsApp for communication, a recent security alert should be a wake-up call. A critical vulnerability was discovered in the app that allowed attackers to remotely install spyware, without the user ever clicking a link or opening ...