Running a business today means more than keeping the lights on and the tech running. It means keeping your team aligned, your goals clear, and your momentum strong. At CTTS, we believe the best managed service providers don’t just solve IT problems—they help build fully invested teams in the direction the company is headed.
That’s why, every quarter, we shut down for a few hours and bring our entire team together for what we call our "State of the Company" meeting.
We follow the Entrepreneurial Operating System (EOS), which helps us ensure every person, from helpdesk to leadership, knows exactly where we are, what’s next, and how we’re getting there. It's not just an update; it's a rallying point.
Here’s What It Looks Like When You Share the Vision:
- We talk about where we’ve been and celebrate progress
- We lay out the goals and priorities for the next 90 days
- We invite feedback and spark real conversations
- We eat together, laugh together, and remind ourselves why we do what we do
One of our long-time clients surprised us this past quarter by buying lunch for the whole team. It was a simple gesture that said a lot: when you serve clients well, they become more than customers—they become part of your story.
Why This Matters to CEOs and Business Owners
Too often, the vision for a business is only discussed behind closed doors. But if the whole team doesn’t know the destination, how can they help you get there?
Whether you lead a construction firm, healthcare practice, law office, or nonprofit in Austin, TX, your people want to be part of something bigger than their to-do list.
If you want accountability, culture, and consistency in your business, start by doing what most don’t:
Share the vision. Invite the team in. Set the course.
At CTTS, we don’t just help businesses run better IT - we help leaders build alignment, one quarter at a time.
Frequently Asked Questions About Managed IT Services
Q: Why is it important for the whole team to be included in quarterly meetings?
A: Because alignment creates ownership. When your team understands the goals, they’re more likely to contribute ideas, stay focused, and push toward the same finish line.
Q: How often should companies meet to review goals and vision?
A: We recommend quarterly meetings, like the EOS model, to keep teams agile, accountable, and aware of what’s working.
Q: Can a Managed Service Provider help with business alignment?
A: Absolutely. The right MSP doesn’t just support your network; they become a strategic partner in your business growth, helping ensure your systems, processes, and people are aligned for success.
Contact CTTS today for IT support and managed services in Austin, TX. Let us handle your IT so you can focus on growing your business. Visit CTTSonline.com or call us at (512) 388-5559 to get started!