The Business Phone System Shake-Up – Are You Ready for What’s Next?
If your business is still relying on outdated landline phones, you could be in for a rude awakening. Major telecom companies like AT&T are actively phasing out copper line infrastructure, aiming to slash their networks by 50% by 2025. That means those trusty desk phones with the tangled cords? They’re next on the chopping block.
For CEOs and business owners in Austin, Georgetown, Buda, and across Central Texas, the question isn’t if you’ll need to upgrade – it’s when. And the longer you wait, the more costly and disruptive that change could become.
The 2020 Lesson Every Business Should Remember
Remote work isn’t going away. Customers now expect your team to be reachable — in the office, at home, or on the road. If your current phone system can’t support that kind of flexibility, it’s not just inconvenient — it’s a risk to your customer experience and bottom line.
VoIP: The Modern Communication System Built for Business
VoIP (Voice over Internet Protocol) is not some buzzword or luxury for tech companies. It’s now the gold standard for business communication. Instead of relying on copper wiring, VoIP routes calls through your internet connection, unlocking a world of benefits:
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Never Miss a Call: Route your business line to any device — smartphone, laptop, or tablet — so your team stays connected from anywhere.
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Lower Monthly Costs: Eliminate pricey traditional phone bills and ongoing PBX maintenance. VoIP offers flat-rate pricing with fewer hardware needs.
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Professional Features Out of the Box: Voicemail-to-email, call forwarding, auto-attendants, call recording — these aren’t extras; they’re standard.
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Scales Effortlessly: Opening a new location or onboarding a new employee? VoIP grows with you, no rewiring or waiting for a technician.
Why CTTS is Central Texas’ Trusted VoIP Partner
At CTTS, we’ve guided dozens of companies in Austin, TX and surrounding areas through smooth, headache-free transitions to VoIP. We take care of:
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Assessing your current system
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Recommending the best-fit VoIP provider
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Porting over your existing numbers
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Installing new phones or apps
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Training your team to maximize new features
We don’t just plug in phones — we build future-ready communication systems that support your business goals. The switch is seamless, the quality is crystal clear, and your team is empowered to work smarter.
Ready to Future-Proof Your Phones?
Don’t wait until your phone service becomes unreliable or overpriced. Let’s start with a free IT and phone system assessment. We’ll show you exactly what it would take to modernize your communications, with no cost and no obligation.
Because the way your team talks to customers shouldn’t be limited by 1990s technology.
FAQs About VoIP Phone Systems
Q1: Is VoIP reliable enough for my business?
Yes. With a stable internet connection and proper setup, VoIP offers exceptional call clarity and uptime. CTTS ensures the right network and equipment are in place for consistent performance.
Q2: Will I be able to keep my business phone number?
Absolutely. We’ll handle the number porting process so your customers experience zero disruptions during the transition.
Q3: What does switching to VoIP cost?
Costs vary based on the size of your business and chosen features, but most companies see lower monthly bills than their traditional phone systems. Our team will walk you through an ROI-focused plan.
Looking to modernize more than just your phones?
CTTS is ranked among the Best Managed Service Providers in Austin, TX — helping small to mid-sized businesses streamline IT, secure their networks, and scale with confidence.