Don’t Wait for the Crash – Proactive IT vs. “Break-Fix”
“If it ain’t broke, don’t fix it.” That mindset might work for old lawnmowers, but in today’s fast-paced business world, it’s a risky way to handle IT. Too many Austin-area businesses treat their systems like a car they never service—no tune-ups, no monitoring—just hope for the best until something breaks. And when it does? Expect stress, costly downtime, and major disruption.
Downtime is more than inconvenient—it’s expensive. Small businesses lose an average of $137–$427 per minute when systems go down. A single hour could cost thousands in lost productivity, sales, and trust. Worse, emergency fixes are typically more expensive and less effective than proactive care.
So what’s the better option? Managed IT Services from a trusted provider like CTTS.
Why Smart CEOs Choose Proactive IT Support
24/7 Monitoring & Maintenance
We keep an eye on your systems around the clock. Whether it’s a hard drive on the verge of failure or a network slowdown, we spot the issue before it becomes a disaster. Think of it as a smoke alarm for your tech.
Routine System Tune-Ups
Like your vehicle, IT systems need consistent maintenance. We handle patches, updates, and optimizations to keep your technology running securely and smoothly, preventing issues before they appear.
Strategic Technology Planning
With CTTS, you’re not reacting to problems—you’re planning ahead. We build a roadmap aligned with your goals and budget so you never face a surprise hardware failure or unsupported software crash.
The CTTS Difference: Local, Proven, Proactive
At CTTS, we’ve helped Central Texas businesses move from chaotic, break-fix support to calm, controlled environments where technology simply works. As one of the best managed service providers in Austin, our team becomes your team—handling everything behind the scenes so you can focus on growing your business.
Located in Georgetown and serving Austin, Round Rock, Temple, and beyond, we understand the unique IT needs of Texas businesses. Whether you’re a law firm, medical clinic, construction company, or non-profit, we’ve seen the challenges and solved them.
Bottom Line for Business Owners
You already juggle enough. Waiting for your technology to fail shouldn’t be one of them. Don’t let downtime sneak up and steal your momentum.
Let’s be proactive—together. Reach out for a free, no-obligation IT assessment, and we’ll show you where smart planning today can save you time, money, and major headaches tomorrow.
You can either plan for maintenance or plan for emergencies. One is a lot cheaper.
FAQs About Managed IT Services
Q1: How do I know if my business is still using a break-fix IT model?
If you only call your IT provider when something breaks—or don’t have an IT provider at all—you’re likely operating under a break-fix model.
Q2: What’s included in CTTS’s managed IT services?
Our plans include 24/7 monitoring, unlimited helpdesk support, security updates, backup solutions, and strategic IT planning tailored to your business.
Q3: Is managed IT support only for large companies?
Not at all. In fact, small and mid-sized businesses benefit the most from managed services because it gives them enterprise-level IT support at a fraction of the cost.
Contact CTTS today for IT support and managed services in Austin, TX. Let us handle your IT so you can focus on growing your business. Visit CTTSonline.com or call us at (512) 388-5559 to get started!