For years, traditional VoIP systems were a step forward—helping businesses ditch landlines for internet-based calling. But in 2025, “good enough” isn’t enough anymore.
Today’s teams need secure, flexible, and integrated communication tools that support hybrid work, global collaboration, and real-time decision-making. If your organization still runs on legacy VoIP, you may be losing more than you think.
What’s Holding You Back
Limited Integration: Traditional VoIP lives outside your productivity tools. It doesn’t talk to Outlook, Teams, or OneDrive—forcing employees to switch contexts all day long.
Security Gaps: Many older systems weren’t designed with modern cyber threats in mind. Without Microsoft’s enterprise-grade security, compliance and data protection can be an uphill battle.
Hardware and Maintenance Costs: Outdated on-prem equipment demands ongoing upkeep and creates single points of failure.
User Frustration: Employees bounce between apps to chat, call, or share files. That’s lost productivity you’re paying for daily.
Why Businesses Are Switching to Microsoft Teams Phone
Gartner predicts that by 2026, 75% of business voice users will move to cloud-based UCaaS platforms like Microsoft Teams Phone.
Here’s why:
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One Platform for Everything – Teams Phone brings voice, video, chat, and meetings into one secure interface.
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Copilot AI Integration – Summarize calls, automate follow-ups, and gain actionable insights.
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Microsoft 365 Native – No third-party integrations or complex configurations.
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Global Scalability – Easily support multiple offices and hybrid work.
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Lower Costs, Higher Efficiency – A Forrester study found a 45% reduction in telephony costs and 75% less IT support time.
The CTTS Advantage
At CTTS, we’ve helped Central Texas businesses modernize their communication systems with Teams Phone—reducing complexity while improving collaboration and security.
Our process includes:
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Seamless number porting and auto-attendant setup
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Custom deployment plans tailored to your team
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User training to maximize adoption and ROI
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Ongoing support and optimization
We’re not here to sell you another phone system—we’re here to help you build a smarter, more connected business.
Ready to Modernize Your Communication?
Let’s make your phone system work as hard as you do.
Schedule a free strategy session with CTTS to see how Microsoft Teams Phone can transform your communication and lower costs across your organization.
Frequently Asked Questions About Microsoft Teams Phone
1. Will switching to Teams Phone disrupt our operations?
Not at all. CTTS ensures a seamless transition with minimal downtime through careful planning and testing.
2. Can we keep our existing numbers?
Yes. We handle number porting so your clients experience zero interruption.
3. Is Teams Phone secure?
Absolutely. Teams is backed by Microsoft’s enterprise-grade security and compliance standards that are far beyond what most VoIP providers offer.