Transform Your IT Hassles into Success Stories with CTTS

In Austin and Central Texas, your business deserves more than just survival. Let us turn your IT struggles into opportunities for growth and innovation.

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Reliable, Dependable Support

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Avoid Downtime and Lost Revenue

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Concentrate on your Business

Leave Frustration Behind...
With a Better, More Reliable Managed Service Provider

Are you tired of Slow Response Time?

Is old, outdated equipment costing you more than just regular upkeep?

Are you struggling to get your current provider on the phone?

Is your current IT help desk rude, unprofessional and costing you a fortune?

When it comes to unresponsive and unprofessional Managed Services Providers, we feel your pain. Like you, we know technology can be frustrating. You need a Managed Service Provider that takes care of IT so you can take care of your business.

Why CTTS is the Right Choice for your Business

We believe you should have a reliable IT Partner.  Technology should drive your business forward, not hold it back. 

We don’t just care about your technology, we care about you.  We will never outsource your account overseas.

When you partner with us in Austin, your employees are happier and more productive.

Your time is valuable, don't spend it fighting with your technology.

How to Get Started

STEP 1: ASSESSMENT

Schedule a FREE assessment (Phone or In-Person) with our team so we can learn how to best serve you.

STEP 2: PLAN

We’ll work together to create a custom technology support plan that relieves your IT burdens.

STEP 3: EXECUTE

We’ll provide the knowledge, framework, service and support you need so you can focus on your business's growth.

21 Questions Every Great Managed Service Provider Should Say Yes To...

We want you to be confident when it comes to choosing your Managed IT Service Provider.

With this comprehensive 21 Point Questionnaire as your guide, you'll know all the right questions to ask to make sure your business is in great hands.

Download our FREE 21 Point Questionnaire today, so you can make the most informed decision today.

Complete This Form To Get Instant Access

Call Us Today At (512) 388-5559

Experience The CTTS Difference right here in Austin

When you work with CTTS, you will have confidence that you're getting....

1

A Professional Team, Not A “One-Man-Band”
Many IT businesses only have a few technicians on staff, which means you might be left waiting for hours or even DAYS to get your computer problems resolved because they’re short staffed or too busy trying to serve all their clients.

2

Our CTTS Service Guarantee
If you are ever dissatisfied with any service for ANY reason, call and let us know. We will immediately correct or repeat the service at no additional charge to you.

3

NO Nickel-And-Diming Or Fine Print
Our service agreements aren’t full of weasel clauses and exclusions; you’ll know exactly what you’re paying for and what you can expect – no “gotchas” or hidden fees.

4

No Offshore Outsourcing - US Based Support:
When you call CTTS, you get your dedicated, local support team – not a call center overseas.  We may be down the street, but it will feel like we are on premise with the behind-the-scenes monitoring and managing of your technology.

Industries We’ve Proudly Served Since 2002….

Legal Attorney IT Support Georgetown

Legal

Healthcare IT Support

Healthcare

Diverse business colleagues put their hands together and cheer before beginning the volunteer assignment. They are participating in a team building outing.

Non-Profit

Architect & Engineer working and talking about project planning and progress of work schedule on the home building construction site. Caucasian man using wearing virtual reality glasses or goggles virtually discovering new flat, buying and selling homes in Virtual reality.

Construction

Team of business people is working on new business strategy with a financial analyst while analyzing financial chart during meeting in the office.

Professional Services

Manufacturing IT Support Georgetown

Manufacturing

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Managed IT Services

We’ll manage all of your IT services for a flat-rate fee.

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Cloud Computing

Our solutions are fully scalable and available for a flat-rate fee.

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Data Backup & Recovery

Prevent the unexpected from ruining your company.

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Help Desk

We offer assistance with network and computer issues.

See what other business owners are saying about us…

They are trustworthy, honest, and quick to respond.

Josh and his team have been so wonderful to me and my company for years. They are trustworthy, honest, and quick to respond. I love that I deal with the same Tech who knows me and my company well. Very rarely, if they can't help me right away, another tech can assist me quickly. I trust their guidance 100%! I have asked for opinions on what to buy (computers, software, etc.) and CTTS is not pushy. Many times, they were able to find me free software that worked great for my needs.

Kristy Krenek Blue-Tex Insulation Company
Manor, TX

I appreciate the great value the CTTS team provides.

Over the last 12 years that I’ve been a client of CTTS, I have found the company to be extremely responsive for any and all of my IT needs. Moreover, I always find valuable nuggets in the CTTS newsletter. I feel CTTS is a part of the Klein Energy family. I appreciate the great value the CTTS team provides.

Becky Klein CEO
Klein Energy LLC

A phone call is all that is needed to keep “downtime” to an absolute minimum.

Since we started working with CTTS, we have always had prompt and professional service. A phone call is all that is needed to keep “downtime” to an absolute minimum. If someone was on the fence about choosing CTTS as their IT support Team, I would tell them to get off the fence before they lean the wrong way and regret the move to another company. We have never had to shop the competition because CTTS has always served us well.

Dave Kinsey CEO
Rummells Farms, Inc.

Having CTTS on our Team means that our IT services are being supported 24/7

Having CTTS on our Team means that our IT services are being supported 24/7. I would choose CTTS not only because of their reliability and trust, but for the transparency of their services, the explanation of what action is taken, and for the knowledge of future changes. For example, the termination of support for Windows 7--I would not have known unless CTTS had checked in with me, we were no longer using the software, however it was assuring to know they checked in with me. I'm glad to know that CTTS will understand my non-IT-talk, take action, and fix issues as soon as possible.

Annie Melendez Executive Director
Lawyer Referral Service of Central Texas, Austin, TX

A tremendous asset to the setup and maintenance of our networks and computers 

Thanks a million for assisting with the purchase and setup of a new laptop for me. Accounts and applications seem to have all transferred successfully. Amazing! You are the BEST!! We at Concordia are blessed to have CTTS and your expertise on board. A tremendous asset to the setup and maintenance of our networks and computers.

Cynthia Harry Business Manager
Concordia High School, Round Rock, TX

Josh and his team definitely get a 5 star review!

CTTS has provided Hill Country Payroll with IT support and hosted solutions for more than 8 years. After switching vendors 4 times in 4 years before meeting Josh, we are incredibly happy to have found him and the CTTS team. What started with them providing us hardware and desktop support has turned into a relationship where they now also provide server support and hosted solutions. CTTS has truly earned our trust and we count on them for their experience, dedication, and technical expertise. The engineers are always right on top of any problems that might come up, but the most critical work they do for us is ensuring we don’t have downtime or outages. Our clients depend on us to pay their employees on time. Every time. CTTS makes sure that happens. Josh and his team definitely get a 5 star review!

Writ Baese President
Hill Country Payroll, Round Rock, TX

The CTTS team has implemented several solutions to streamline our processes and keep our systems up and running 24/7.

After several years with another IT service provider we felt the quality of their service was declining. As we began to research new IT service providers, two of our business associates suggested we contact CTTS. After several meetings with the CTTS team, we decided they were the group for us. The changeover went smoothly, and the CTTS team has implemented several solutions to streamline our processes and keep our systems up and running 24/7. CTTS supports two of our restaurant/bar locations, our law office, our staff members who work from home, and an international business location. CTTS also works diligently as the liaison with our telecommunications and Internet service providers. We make one call, one text or one email to CTTS and they handle everything; one less thing for us to worry about. Their staff is personable, professional, and responsive. We are glad to have CTTS as a business partner.

Stephen L. Sheets Attorney and Owner
Brass Tap, Domain & Round Rock

I genuinely wish we would have discovered their services much sooner.  

After several years of service by another IT service provider we recently switched to Central Texas Technology Solutions (CTTS).  The change in the professionalism and the level of service has been like night and day.  CTTS has been responsive to our issues and their ability to quickly diagnose and correct the problem has been like a breath of fresh air. I genuinely wish we would have discovered their services much sooner.

John C. Murphy President
Murphy Acquisitions, Inc.

Extremely knowledgeable, up on the latest technology, customer oriented and an all-around pleasure to work with.

It is my privilege and honor to know and work with Josh. I enjoy every opportunity I have to be around Josh. Josh is extremely knowledgeable, up on the latest technology, customer oriented and an all-around pleasure to work with. He is thorough and punctual. Josh is a strong leader with unparalleled attention to detail. His greatest qualities are his trustworthiness and honesty! I highly recommend Josh to you.

Daniel Arthur Owner
Daniel Arthur Surveying, LLC.

CTTS takes care of us in a timely manner.

It is nice to be able to call with a problem and have someone remotely log into our computers and fix the problem. This saves a lot of time. I would recommend CTTS to others. Time is valuable, and CTTS takes care of us in a timely manner whether it's fixing problems or providing quotes so we can make decisions quickly. I was also impressed by the way CTTS handled the virus we got last summer. All of our data was backed up and our losses were minimized due to the tools CTTS had put in place to prepare for such an attack. After the attack CTTS helped us add new tools to prevent future attacks and since then we have not had any issues.

Creig Bayer Austin Glass & Mirror, Inc.

We like the "No down time" CTTS provides.

We like the "No down time" your company provides with your timely replies and service. Also, your service treats us professionally as though we were part of your company and your instruction to our employees is the best as can be provided in the industry. Your technicians are through and easy to communicate with as problems are discussed and resolved in the field or even during a phone conversation.

Susan Kinsey CEO
Rummells Farms, Inc.

31CTTS has given me my vacations back!

Technology can be the game changer to set you apart from the competition. Being the Director and sole member of the I.T. Department for a large church and a school that is at the forefront of tech in schools can often stretch not only my time but also my expertise in all the varying aspects of technology. Josh has proved to be a great sounding board and resource for me to fulfil our needs in the ever changing world of technology. Having CTTS on call means that being away from the office is now anxiety free. CTTS has given me my vacations back!

Todd Glandorf Director of Technology
Zion Lutheran Church and School

CTTS moving us to the Cloud has been extremely beneficial and efficient for our business.

IT technology is difficult to keep up with because of the multiple new solicitations on the market. CTTS knows and understands our IT needs and makes recommendations to help us remain efficient and operate with the latest proficient technology for our needs. CTTS recommended Fuquay moving our operating software to the Cloud. We had reservations. CTTS moving us to the Cloud has been extremely beneficial and efficient for our business.

Dauphen Jackson CFO
Fuquay, Inc.

I like how responsive CTTS is whenever we have an issue.

I like how responsive CTTS is whenever we have an issue. I also like that you follow up on open tickets to see if the issue has been resolved. Your communication with your clients is excellent, and certainly beats any experience we have had with past IT companies. Other IT firms have made me feel like we were a bother to them, or that my issue was small and too unimportant or insignificant to even respond to at all.

Susan Dixon Senior Paralegal
Law Offices of Paul Parsons

They respond quickly and professionally to whatever our IT need might be.

We love working with the CTTS team. They respond quickly and professionally to whatever our IT need might be. But most importantly they patiently help maneuver us through our IT issues in plain language (no geek speak) and work extra hard to find resolutions to those IT issues that will work within our organizational limitations (financial, equipment, staff). We have used their services for more than 7 years and plan to continue to use them for many more.

LeAnn Powers Chief Professional Officer
United Way of Williamson County

They've got my digital back.

Josh and the CTTS crew are knowledgeable, dependable, accountable, proactive and fast. They've got my digital back... for large and small projects. Additionally, I am very impressed that they keep me well informed about the status of my incident(s) via email and/or phone calls.

Jay Hoffman Owner
Eagle Office Products

CTTS really has our best interest at heart.

Our company highly depends on CTTS for IT issues and problems. In addition, with a signed contract, they monitor if our server goes down and quickly resolves the issue. Our data network is secure and we leave everything in their hands. The staff is knowledgeable, friendly and professional. When we do have a problem, and I guarantee at some point everyone will have an issue, CTTS is right there to quickly resolve the issue. Having the Owner personally step in to help resolve an issue shows us CTTS really has our best interest at heart.

Patti Kautz Central Texas Diagnostic Clinic

We also appreciate CTTS's focus on and understanding of small business needs and capabilities.

We have gotten to know the CTTS team personally and know that we can count on them to be responsive. With no IT staff of our own, it is critical to our business that problems be solved in a timely manner and with as little disruption to our IT capabilities as practical. We also appreciate CTTS's focus on and understanding of small business needs and capabilities. I appreciate the newsletter as a good start to educating clients about risks and available products/services.

R. John Miner President & Principal Consultant
Collaborative Learning, Inc./Collaboration Unlimited

Customercentric, reasonable, skilled, and ready to take on the tough IT challenges that we all face.

I first met Josh Wilmoth when he was Sport Clips Director of Information Technology. He and a colleague attended our flagship course, Advanced Project Management Certificate Program, built and delivered by my firm, Data Analysis & Results in partnership with St. Edward's University Professional Education. Josh had many questions and comments on topics such as organization, customer service, communication, project management, and leadership.

Since then, Josh and I have kept in touch. I have admired his team's technical and business acumen and especially Josh's ability to handle nontechnical clients on a vast array of technical problems, issues, and decisions. We have used CTTS for our occasional technical needs, even though my staff and I are technical, we still sometimes need help as every organization does. Josh and his team have professionally handled all our issues and pointed out risk areas that have benefited our business and team in many ways.

We have also recommended CTTS successfully for our commercial, nonprofit, and government clients. They were able to ferret out the real reasons for problems, tactfully suggest a variety of solutions ranging from a quick inexpensive fix to complete solutions including managed services. We have always found Josh and everyone at CTTS to be customercentric, reasonable, skilled, and ready to take on the tough IT challenges that we all face. We will always call on CTTS for our and our clients' technical needs. Thanks for being there when we need you, Josh!

Darrel Raynor Founder
Data Analysis & Results, Inc.

Your staff members are always professional, courteous and have the answer to our problem.

The thing I like best about CTTS is knowing that when we have any type of problem with our system, the fix is only a call away. Your staff members are always professional, courteous and have the answer to our problem. It is nice to know you are always there. The first was the first time we went down the hall to see if you would be interested in helping us with Mike's computer and you dropped what you were doing and came down and fixed it on the spot. The second was the "spot on" new server and system. We have not had any problems or malfunctions. Thank you!

Amie Hansen Office Manager
Thornhill Group, Inc.

Everyone is always willing to go beyond to get the job done.

Prompt responses. Whenever an issue arises, we received prompt attention. Great staff. The staff is always courteous and patient. They never make me feel incompetent. Everyone is always willing to go beyond to get the job done. Accessibility. Whether by email, chat, or phone, someone is always available.

Daphne Garza Executive Assistant
YWCA Greater Austin

They are well versed on the latest available services, including free fixes, to make sure your organization runs smoothly.

I've known Josh and have used CTTS services for years now. Working as the Finance Director in non-profit organizations, it's always difficult to manage cost with quality. The adage "You get what you pay for" does not apply with CTTS. Josh and his team will work with your budget and not try to oversell you on products you don't need, but will give you the best service and suggest products you thought you could never afford! They are well versed on the latest available services, including free fixes, to make sure you your organization runs smoothly, operates with the latest technology updates and keeps you in the black! Now we are operating our own company offering services to small businesses and non-profits, if they need IT, even if they don't ask, I ask that they give Josh and his team a call!

Kristie McCune Chief Financial Services Officer
The Main Office

Very friendly and cooperative, professional.

CTTS is always available when we need IT assistance, very friendly and cooperative, professional, and great about following up to confirm things are running smoothly.

Roxanne Jones Senior Vice President
United Ways of Texas

We truly appreciate CTTS.

We truly appreciate CTTS and all they have brought to our organization.

Michelle Mowdy COO
Standards Home Health and Hospice

I would not use any other company!

Always available and always helpful!!! They fix my problems immediately and with grace and professionalism. I would not use any other company! Always give me hints to how to do my work better and I love that! I couldn't ask for anything more.

Karen Johnson Former President / CEO
KRJ Resources LLC

Always professional, attentive and helpful to the max.

Excellent work, fast service and reasonable prices. It is a joy to work with Josh and the CTTS team. Always professional, attentive and helpful to the max. You guys are the best!

Gary Bartholomew President
ESLI

We have never felt anything less than their top priority as a customer.

Josh and his team at CTTS are always so responsive to our questions and needs. While CTTS has grown into a leading tech firm in the Central Texas area we have never felt anything less than their top priority as a customer. Josh and his team see problems and issues through to the finish, keeping us in the loop through the process. I would definitely recommend them to family, friends and business partners without hesitation.

Lana Voth Office Manager
North Star Manual Therapy

Prompt response. Expert technical advice. Service oriented attitude of all technicians and representatives.

Mike and Molly Hatchell

So courteous and helpful.

Just a thank you for you and your team always being so courteous and helpful every time we have needed your assistance no matter the issue.

Lisa Holt Office Manager
Anything Around the House

Overall - really great experience with CTTS.

Overall - really great experience with your company.

Samantha Robledo Operations Manager
Mandell & Associates

CTTS has one of the best customer service I've experienced.

CTTS has one of the best customer service I've experienced from a vendor/contractor. The CTTS representatives are patient and take the time to communicate clearly and to carefully explain the issue(s) and solution(s) available to the customer. I've never experienced any disdain for any technical question I've asked.

Teresa Carbajal Ravet Director of Development & Communications
YWCA Greater Austin