At CTTS, we’re often asked how we recruit and retain such reliable, personable IT professionals. The truth is simple: we don’t start with résumés—we start with dinner.
Hiring great technicians isn’t enough. In fact, it’s the bare minimum. Because while we provide Managed IT Services, we never forget we’re being invited into your office, your problems, and sometimes your most stressful moments. That’s personal.
The Problem: You're Letting Strangers Into Your Business
Every business depends on technology. But who do you trust to fix it when it breaks?
Most IT companies hire based solely on technical ability. The result?
You get someone who knows how to patch a firewall, but not how to interact with your staff respectfully.
If they wouldn't be a good guest in your home, they won’t be a good presence in your office.
How CTTS Hires Differently
At CTTS, we’ve adopted a unique approach we borrowed from Dave Ramsey—dinner with the candidate and someone close to them.
We’ve broken bread with future hires and their:
- Spouses
- Best friends
- Parents
We pray before meals. We talk about life. And we observe—not to judge, but to understand. We want to see the person behind the profession.
When someone joins our team, they become a reflection of CTTS, of our values, and of the trust you place in us.
What You Can Expect
With every CTTS team member, you get:
- Respectful onsite technicians who feel like part of your team
- Technically sharp professionals who also value clear, human communication
- A vetted partner you’d trust around your own family
We see our clients more often than we see some of our extended family. That relationship matters—and it starts with how we hire.
Is Your Current IT Company This Intentional?
If not, we invite you to connect with us. Because your business deserves more than a vendor. You deserve a trusted partner who puts people first.
🎯 Schedule your free IT assessment with CTTS.
Frequently Asked Questions
Q1: What if I already have IT support, but it feels transactional?
That’s common. We can help you explore whether a switch would improve outcomes and morale.
Q2: Do your technicians work onsite or remotely?
We offer both. Every team member you meet has gone through this hiring process.
Q3: Can you support businesses outside of Austin?
Absolutely. While we’re based in Central Texas, we support companies across the region and beyond.
Contact CTTS today for IT support and managed services in Austin, TX. Let us handle your IT so you can focus on growing your business. Visit CTTSonline.com or call us at (512) 388-5559 to get started!