Cynthia Harry Business Manager
A tremendous asset to the setup and maintenance of our networks and computers
Thanks a million for assisting with the purchase and setup of a new laptop for me. Accounts and applications seem to have all transferred successfully. Amazing! You are the BEST!! We at Concordia are blessed to have CTTS and your expertise on board. A tremendous asset to the setup and maintenance of our networks and computers.
Concordia High School, Round Rock, TX
John C. Murphy PresidentMurphy Acquisitions, Inc.
I genuinely wish we would have discovered their services much sooner.
After several years of service by another IT service provider we recently switched to Central Texas Technology Solutions (CTTS). The change in the professionalism and the level of service has been like night and day. CTTS has been responsive to our issues and their ability to quickly diagnose and correct the problem has been like a breath of fresh air. I genuinely wish we would have discovered their services much sooner.
Stephen L. Sheets Attorney and Owner
The CTTS team has implemented several solutions to streamline our processes and keep our systems up and running 24/7.
After several years with another IT service provider we felt the quality of their service was declining. As we began to research new IT service providers, two of our business associates suggested we contact CTTS. After several meetings with the CTTS team, we decided they were the group for us. The changeover went smoothly, and the CTTS team has implemented several solutions to streamline our processes and keep our systems up and running 24/7. CTTS supports two of our restaurant/bar locations, our law office, our staff members who work from home, and an international business location. CTTS also works diligently as the liaison with our telecommunications and Internet service providers. We make one call, one text or one email to CTTS and they handle everything; one less thing for us to worry about. Their staff is personable, professional, and responsive. We are glad to have CTTS as a business partner.
Brass Tap, Domain & Round Rock
Writ Baese President
Josh and his team definitely get a 5 star review!
CTTS has provided Hill Country Payroll with IT support and hosted solutions for more than 8 years. After switching vendors 4 times in 4 years before meeting Josh, we are incredibly happy to have found him and the CTTS team. What started with them providing us hardware and desktop support has turned into a relationship where they now also provide server support and hosted solutions. CTTS has truly earned our trust and we count on them for their experience, dedication, and technical expertise. The engineers are always right on top of any problems that might come up, but the most critical work they do for us is ensuring we don’t have downtime or outages. Our clients depend on us to pay their employees on time. Every time. CTTS makes sure that happens. Josh and his team definitely get a 5 star review!
Hill Country Payroll, Round Rock, TX
Lana Voth Office Manager
We have never felt anything less than their top priority as a customer.
Josh and his team at CTTS are always so responsive to our questions and needs. While CTTS has grown into a leading tech firm in the Central Texas area we have never felt anything less than their top priority as a customer. Josh and his team see problems and issues through to the finish, keeping us in the loop through the process. I would definitely recommend them to family, friends and business partners without hesitation.
North Star Manual Therapy
Kristie McCune Chief Financial Services Officer
They are well versed on the latest available services, including free fixes, to make sure your organization runs smoothly.
I've known Josh and have used CTTS services for years now. Working as the Finance Director in non-profit organizations, it's always difficult to manage cost with quality. The adage "You get what you pay for" does not apply with CTTS. Josh and his team will work with your budget and not try to oversell you on products you don't need, but will give you the best service and suggest products you thought you could never afford! They are well versed on the latest available services, including free fixes, to make sure you your organization runs smoothly, operates with the latest technology updates and keeps you in the black! Now we are operating our own company offering services to small businesses and non-profits, if they need IT, even if they don't ask, I ask that they give Josh and his team a call!
The Main Office
Daphne Garza Executive Assistant
Everyone is always willing to go beyond to get the job done.
Prompt responses. Whenever an issue arises, we received prompt attention. Great staff. The staff is always courteous and patient. They never make me feel incompetent. Everyone is always willing to go beyond to get the job done. Accessibility. Whether by email, chat, or phone, someone is always available.
YWCA Greater Austin
Amie Hansen Office Manager
Your staff members are always professional, courteous and have the answer to our problem.
The thing I like best about CTTS is knowing that when we have any type of problem with our system, the fix is only a call away. Your staff members are always professional, courteous and have the answer to our problem. It is nice to know you are always there. The first was the first time we went down the hall to see if you would be interested in helping us with Mike's computer and you dropped what you were doing and came down and fixed it on the spot. The second was the "spot on" new server and system. We have not had any problems or malfunctions. Thank you!
Thornhill Group, Inc.
Darrel Raynor Founder
Customercentric, reasonable, skilled, and ready to take on the tough IT challenges that we all face.
I first met Josh Wilmoth when he was Sport Clips Director of Information Technology. He and a colleague attended our flagship course, Advanced Project Management Certificate Program, built and delivered by my firm, Data Analysis & Results in partnership with St. Edward's University Professional Education. Josh had many questions and comments on topics such as organization, customer service, communication, project management, and leadership.
Since then, Josh and I have kept in touch. I have admired his team's technical and business acumen and especially Josh's ability to handle nontechnical clients on a vast array of technical problems, issues, and decisions. We have used CTTS for our occasional technical needs, even though my staff and I are technical, we still sometimes need help as every organization does. Josh and his team have professionally handled all our issues and pointed out risk areas that have benefited our business and team in many ways.
We have also recommended CTTS successfully for our commercial, nonprofit, and government clients. They were able to ferret out the real reasons for problems, tactfully suggest a variety of solutions ranging from a quick inexpensive fix to complete solutions including managed services. We have always found Josh and everyone at CTTS to be customercentric, reasonable, skilled, and ready to take on the tough IT challenges that we all face. We will always call on CTTS for our and our clients' technical needs. Thanks for being there when we need you, Josh!
Data Analysis & Results, Inc.
R. John Miner President & Principal Consultant
We also appreciate CTTS's focus on and understanding of small business needs and capabilities.
That we have gotten to know you and Jamie personally and that we can count on you to be responsive. With no IT staff of our own, it is critical to our business that problems be solved in a timely manner and with as little disruption to our IT capabilities as practical. We also appreciate CTTS's focus on and understanding of small business needs and capabilities. I appreciate the newsletter as a good start to educating clients about risks and available products/services.
Collaborative Learning, Inc./Collaboration Unlimited
Patti Kautz Central Texas Diagnostic Clinic
CTTS really has our best interest at heart.
Our company highly depends on CTTS for IT issues and problems. In addition, with a signed contract, they monitor if our server goes down and quickly resolves the issue. Our data network is secure and we leave everything in their hands. The staff is knowledgeable, friendly and professional. When we do have a problem, and I guarantee at some point everyone will have an issue, CTTS is right there to quickly resolve the issue. Having the Owner personally step in to help resolve an issue shows us CTTS really has our best interest at heart.
Jay Hoffman Owner
They've got my digital back.
Josh and the CTTS crew are knowledgeable, dependable, accountable, proactive and fast. They've got my digital back... for large and small projects. Additionally, I am very impressed that they keep me well informed about the status of my incident(s) via email and/or phone calls.
Eagle Office Products
R.U. Client since 2000
I have had a working relationship with Josh for more than 15 years and I highly recommend him for any IT project.
LeAnn Powers Chief Professional Officer
They respond quickly and professionally to whatever our IT need might be.
We love working with the CTTS team. They respond quickly and professionally to whatever our IT need might be. But most importantly they patiently help maneuver us through our IT issues in plain language (no geek speak) and work extra hard to find resolutions to those IT issues that will work within our organizational limitations (financial, equipment, staff). We have used their services for more than 7 years and plan to continue to use them for many more.
United Way of Williamson County
L.P. Client since 2001
Josh is the best! He understands that as a nonprofit we have to be very judicious about our expenses. He probably gives more of his time & talent freely to (Client Organization) than we truly know. We truly appreciate his work and highly recommend him if you have any IT.
Roxanne Jones Senior Vice President
Very friendly and cooperative, professional.
CTTS is always available when we need IT assistance, very friendly and cooperative, professional, and great about following up to confirm things are running smoothly.
United Ways of Texas
Michelle Mowdy COO
We truly appreciate CTTS.
We truly appreciate CTTS and all they have brought to our organization.
Standards Home Health and Hospice
Karen Johnson President / CEO
I would not use any other company!
Always available and always helpful!!! Josh is always available and so is Jamie Myers. They fix my problems immediately and with grace and professionalism. I would not use any other company! Always give me hints to how to do my work better and I love that! I couldn’t ask for anything more.
KRJ Resources LLC
Gary Bartholomew President
Always professional, attentive and helpful to the max.
Excellent work, fast service and reasonable prices. It is a joy to work with Josh and the CTTS team. Always professional, attentive and helpful to the max. You guys are the best!
Susan Dixon Senior Paralegal
I like how responsive CTTS is whenever we have an issue.
I like how responsive CTTS is whenever we have an issue. I also like that you follow up on open tickets to see if the issue has been resolved. Your communication with your clients is excellent, and certainly beats any experience we have had with past IT companies. Other IT firms have made me feel like we were a bother to them, or that my issue was small and too unimportant or insignificant to even respond to at all.
Law Offices of Paul Parsons
Mike and Molly Hatchell
Prompt response. Expert technical advice. Service oriented attitude of all technicians and representatives.
Lisa Holt Office Manager
So courteous and helpful.
Just a thank you for you and your team always being so courteous and helpful every time we have needed your assistance no matter the issue.
Anything Around the House
S. S. Campaign Manager
CTTS was very supportive and responsive.
Unfortunately, you can't predict when you're going to have a technology-related emergency (it would certainly be helpful if you could!). Recently I had one, and needed to turn to Josh and his team to get me back up and running as soon as possible. CTTS was very supportive and responsive, dropping what they were working on to troubleshoot my issue and fitting my computer in right away to get fixed. In addition, they were understanding and reassuring about recovering my data. We have always appreciated their professionalism and assistance when needed - especially when we didn't know we would need it!
Community-based, Non-profit organization
Dauphen Jackson CFO
CTTS moving us to the Cloud has been extremely beneficial and efficient for our business.
IT technology is difficult to keep up with because of the multiple new solicitations on the market. CTTS knows and understands our IT needs and makes recommendations to help us remain efficient and operate with the latest proficient technology for our needs. CTTS recommended Fuquay moving our operating software to the Cloud. We had reservations. CTTS moving us to the Cloud has been extremely beneficial and efficient for our business.
Samantha Robledo Operations Manager
Overall - really great experience with CTTS.
Overall - really great experience with your company.
Mandell & Associates
Teresa Carbajal Ravet Director of Development & Communications
CTTS has one of the best customer service I've experienced.
CTTS has one of the best customer service I've experienced from a vendor/contractor. The CTTS representatives are patient and take the time to communicate clearly and to carefully explain the issue(s) and solution(s) available to the customer. I've never experienced any disdain for any technical question I've asked.
YWCA Greater Austin
Todd Glandorf Director of Technology
CTTS has given me my vacations back!
Technology can be the game changer to set you apart from the competition. Being the Director and sole member of the I.T. Department for a large church and a school that is at the forefront of tech in schools can often stretch not only my time but also my expertise in all the varying aspects of technology. Josh has proved to be a great sounding board and resource for me to fulfil our needs in the ever changing world of technology. Having CTTS on call means that being away from the office is now anxiety free. CTTS has given me my vacations back!
Zion Lutheran Church and School
Susan Kinsey CEO
We like the "No down time" CTTS provides.
We like the "No down time" your company provides with your timely replies and service. Also, your service treats us professionally as though we were part of your company and your instruction to our employees is the best as can be provided in the industry. Your technicians are through and easy to communicate with as problems are discussed and resolved in the field or even during a phone conversation.
Rummells Farms, Inc.
Lee and Trudy Napper
The service is great & unparalleled… You delivered the WOW experience when you fixed our "white screen".
Creig Bayer Austin Glass & Mirror, Inc.
CTTS takes care of us in a timely manner.
It is nice to be able to call with a problem and have someone remotely log into our computers and fix the problem. This saves a lot of time. I would recommend CTTS to others. Time is valuable, and CTTS takes care of us in a timely manner whether it's fixing problems or providing quotes so we can make decisions quickly. I was also impressed by the way CTTS handled the virus we got last summer. All of our data was backed up and our losses were minimized due to the tools CTTS had put in place to prepare for such an attack. After the attack CTTS helped us add new tools to prevent future attacks and since then we have not had any issues.
Daniel Arthur Owner
Extremely knowledgeable, up on the latest technology, customer oriented and an all-around pleasure to work with.
It is my privilege and honor to know and work with Josh. I enjoy every opportunity I have to be around Josh. Josh is extremely knowledgeable, up on the latest technology, customer oriented and an all-around pleasure to work with. He is thorough and punctual. Josh is a strong leader with unparalleled attention to detail. His greatest qualities are his trustworthiness and honesty! I highly recommend Josh to you.
Daniel Arthur Surveying, LLC.
C.C. Client since 2008
I really enjoy working with this staff, they are always so helpful, courteous and never impose. If I am in the middle of something they are very patient and wait for me or either just wait for my call back. They are an awesome team!!!
K.M. Client since 2008
EXCELLENT AS ALWAYS
B.R. Client since 2008
... responded in a timely manner and resolved issue promptly. Thanks
T.A. Client since 2008
... (Senior Network Engineer) and Josh Wilmoth are excellent at what they do and we really appreciate their fast and courteous service. In a day where most customer service reps are not cordial and do not care about effecient service, they are a refreshing change.
J.R. Client since 2008
The technician was very nice and did everything possible to help me resolve this problem. Thank You!
B.J. Client since 2008
THANK YOU FOR YOUR TIME AND EXPERTISE. KEEP UP THE GOOD WORK FOR IT IS MOST EXCELLENT.
K.M. Client since 2008
P.H. Client since 2007
Josh Wilmoth is fantastic, courteous and very helpful
J.B. Client since 2008
Josh is great! He always gets me out of trouble! Thanks again!
L.W. Client since 2008
Got very fast response and very helpful and patient!
T.J. Client since 2008
You guys are so helpful and have gone above and beyond to help me with my computer issues. I really appreciate it. Thanks again!!!
M.T. Client since 2008
Josh Wilmoth is great...helped me immediately. I was up and running within 6-7 minutes
S.M. Client since 2006
Saved my life! I will be able to sleep this weekend! Thanks, Josh!
S.V. Client since 2008
Courteous, knowledgeable and a joy to work with.
W.S. Client Since 2008
I wanted to let you know both (Desktop Technician) & (Desktop Technician) have been incredibly responsive and extremely accommodating during this period. The customer service of your team is excellent and I'm pleased to know our IT services are in good hands with you guys.