CTTS, Inc.

Managed IT Services

The IT Company Austin Trusts Is Built From the Inside Out

Every year I get asked some version of the same question by other business owners around New Braunfels, San Marcos, and Austin: what actually separates one IT company from another when the technology looks the …

Microsoft 365 Backup vs Microsoft’s Built-In Recovery Tools

Microsoft 365 helps businesses store email, collaborate on documents, and access files from almost anywhere. Because the platform includes recycle bins, retention settings, and version history, many business leaders assume their data is fully backed …

Could a Former Employee Still Have Access to Your Business Systems?

When an employee leaves your company, collecting their laptop and office keys may feel like the end of the offboarding process. Unfortunately, access to your business systems can remain active long after their final day. …

How Much Does It Cost to Switch IT Providers?

Switching IT providers can feel risky, especially when your business depends on technology every day. You may worry about unexpected fees, service interruptions, missing passwords, or paying two companies at the same time. The cost …

IT Support Services for Austin Construction: The Three Technology Problems Slowing You Down in 2026

Austin construction is booming, but the technology underneath it has not kept up. In 2026 we are seeing the same three problems show up in nearly every conversation with general contractors and specialty trade subcontractors …

Texas Managed IT Companies Are Sounding the Alarm on Shadow AI

If you run a business in Central Texas in 2026, there is a good chance someone on your team has already pasted company information into ChatGPT, Gemini, or another public AI chatbot, whether you approved …

What Is Microsoft Intune and Does Your Business Need It?

Business technology no longer stays inside the office. Employees use laptops at home, smartphones while traveling, tablets at job sites, and personal devices to check company email. That flexibility can improve productivity, but it also …

What Happens When You Submit an IT Support Ticket?

When an employee submits an IT support ticket, they usually want one thing: a fast solution. What happens next depends heavily on the IT provider. A reactive provider may place the request in a queue …

How to Verify an IT Company’s Cybersecurity Experience Before Hiring Them

Choosing an IT company is no longer just about finding someone who can fix computers, reset passwords, and keep your internet working. Your IT provider may have access to your network, cloud systems, employee accounts, …

Cybersecurity Insurance vs Cybersecurity Protection: Why Your Business May Need Both

Cybersecurity insurance and cybersecurity protection are often discussed as if they solve the same problem. They do not. Cybersecurity insurance helps your business manage some of the financial damage after a covered incident. Cybersecurity protection …

Contact

CTTS, Inc.
  • 557 S. Interstate 35
    Suite 201
    Georgetown, TX 78626
  • Phone: (512) 388-5559
  • Phone: (512) 388-5559

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