Tech Tip #21: Create a Long-Term Technology Strategy

Let's face it, with the rapid advances in technology, new and effective opportunities are opening up for businesses to quicken their progress. Small businesses, nowadays, are increasingly tapping into the many resources that technology has …

Tech Tip #20: Set Up Spam Filtering

Spam Filter Summary and Options If you use CTTS’s Hosted Exchange system, Advanced Email Security (or AES) can help keep you from malicious messages masquerading as safe ones. However, it does require some user interaction …

Tech Tip #19: Not all email is created equal

As an IT Managed Service Provider, we see technology solutions of all shapes and sizes. For email, there are several options out there and not all of them are created equal. So, I wanted to …

Tech Tip #18: Keep The Dust Bunnies Away

When asked to think of all of the potential problems we might experience with our computer system, simply being dirty is one that barely registers for most users. When we are facing risks such as malware threats, …

Tech Tip #17: Update Your System

If you do not have the most up-to-date security patches and virus definitions installed on your network, you're putting your business at risk. Watch the video below to learn more. As your business grows, so does …

Tech Tip #16: Create an Offboarding Checklist

The flip side of onboarding is the offboarding process. Unless you are the only employee in your business, losing employees due to termination, resignation, or retirement is a part of doing business. Did you know …

Tech Tip #15: Onboarding Etiquette

Onboarding a new employee? You’ve found a great hire, interviewed, and got them to sign their offer letter. Their first day is scheduled. Now what? That all depends on how you want their first day …

Tech Tip #14: VoIP Advantages Over Traditional Telephony Systems

Do you have a reliable network?  If so, you can save money and give your company flexibility with a Voice Over IP (VoIP) telephone system. VoIP stands for Voice over Internet Protocol. In essence, VoIP …

Tech Tip #13: Implement a Mobile Device Policy

If you are going to allow employees to use mobile devices – particularly personal mobile devices– to access, store and use company data, then it’s critical that you implement a Mobile Device Policy. Want to …

Tech Tip #12: 4 Things You Must Do To Protect QuickBooks

Does your business run on QuickBooks? Many businesses do – it can handle all your accounting tasks in an easy to use application. If you use a desktop version of QuickBooks, there are 4 things …